Questions? We Have Answers
Your Residential Cleaning FAQ
Find detailed information about our professional residential cleaning services in Victoria, BC. We believe in transparency, eco-friendly care, and providing a spotless home that exceeds your expectations.
Common Questions
We understand that inviting someone into your home is a big decision. Here are common questions about our residential cleaning services in Victoria, BC.
Eco-Friendly Products
We prioritize your health and the environment by using non-toxic, eco-friendly cleaning supplies that are safe for children and pets.
How long does a clean take?
The duration depends on the size and condition of your home. A standard 2-bedroom home typically takes 3 to 4 hours.
Pricing & Quotes
Pricing is based on square footage and cleaning frequency. We provide free, transparent quotes tailored to your specific needs.
Pets at home
We are a pet-friendly service! We just ask that aggressive pets be secured for the safety of our team members.
What’s included in a standard clean?
Our standard clean covers dusting, vacuuming, mopping, bathroom sanitization, and kitchen surface cleaning to keep your home fresh.
Prep before a visit
To maximize our efficiency, we recommend tidying up personal items and clearing surfaces before our team arrives.
Cancellations & Rescheduling
We request at least 24 hours' notice for any changes to your scheduled clean to avoid a short-notice fee.
Are you insured and checked?
Yes, all our cleaners are fully insured and undergo rigorous background checks to ensure your home is in safe hands.
Still Have Questions?
Request a quote for your specific needs in Victoria, BC. We're here to help you find the perfect cleaning solution.